About
Japan Airlines commonly known as Nikko is the national airline of Japan which is headquartered in Tokyo. The airline is the JAP group of companies which also includes J-Air, JAL Express, Japan Air Commuter, Japan Transocean Air, ZIPAIR Tokyo and Ryukyu Air Commuter for domestic services, and JAL Cargo for cargo services. JAL is the sixth-largest airline in the world and is the official sponsor of Japan Football Association, Shimizu S-Pulse, and Consadole Sapporo. With a fleet size of 168, the airline covers 92 destinations worldwide with 59 domestic destinations within Japan. JAL was founded to help Japan grow in the aftermath of World War II which had led to the recognition for a reliable air transportation system. Alliance
Oneworld founded in February 1999 is the third largest alliance in terms of passengers. Oneworld has 13 full members who collectively carry over 527.9 million passengers per year. FLY ON and Flying Blue are the frequent flyer programs which allow members to access OneWorld network member airlines. Passengers can access privileges based on the status of the member airline's frequent flyer program. Oneworld has three premium status levels which are Ruby, Sapphire and Emerald. Awards
Japan Airlines has been nominated as
Asia's Leading Airline 2019
Asia's Leading Airline - Business Class 2019
Asia's Leading Airline - Economy Class 2019
Asia's Leading Airline - First Class 2019
Asia's Leading Airline - Premium Economy Class 2019
Asia's Leading Airline Brand 2019
Asia's Leading Airport Lounge 2019
Asia's Leading Cultural Airline 2019
Asia's Leading Inflight Food & Beverage 2019 Class of Travel
Japan Airlines provides two classes of travel
JAL Suite - Japan Airline's First Class has state of the art facilities with fully reclining seats along with privacy partition and a 23-inch personal screens for in-flight entertainment. The suite is furnished with S-LINE, the airwaves pillow which has been designed for the First Class seat to support the waist and provide an ideal lying posture.
JAL Business Class - Japan Airline provides a number of Business class seats in their fleet. The Sky Suite, Shell Flat, Skyrecliner and Skyluxe seats are few of the seats available. Please read more information on various business class seats here.
JAL Premium Economy Class- Japan Airline provides customers with a choice of two seat configuration which can be read in detail here.
JAL Economy Class- Japan Airline provides customers with a choice of two seat configuration which can be read in detail here. Baggage allowance
The free carry-on baggage allowance for passengers should not exceed 10kgs.
The free checked in luggage allowance for passengers should not exceed e pieces weighing 23kgs each for Economy and Premium economy. First Class and Business Class should not exceed 3 pieces weighing 32kg per piece.
Please read more information on carry on and checked in baggage allowance before flying. Frequent Flyer Programme
JAL group airline miles can be counted as FLY ON points which can be earned/redeemed across JAL group airlines.
Flying Blue is the Air France-KLM's frequent flyer programme which allows earning miles based on the travel distance, fare and service class. Flying Blue program also includes Air Europa, Garuda Indonesia, Kenya Airways, Aircalin and TAMROM. Passengers can join as members as the program is free. Flying Blue has two types of miles: Award Miles and Level Miles, where Award Miles can expire in 20 months without flying and can be exchanged for other rewards and Level Miles is valid until 31 December of each year and is used to determine membership level. Award Miles can be redeemed for free tickets, upgrade in travel class, extra baggage allowance and lounge access. Members also can donate miles to charity through KLM AirCares or make purchases in the Flying Blue Stone. Award Miles can be earned on SkyTeam partners and Flying Blue partner airlines including Alaska Airlines, Air Corsica, Airlinair, Bangkok Airways, Chalair Aviation, Comair, Copa Airlines, Gol Transportes Aéreos, Japan Airlines, Malaysia Airlines, Qantas, TAAG Angola, Twin Jet, and Ukraine International Airlines. In-flight Services
Japan Airlines provides guests with the best in-flight entertainment with SkyManga, where guest can enjoy reading manga and other digital books on the flights. JAL also provides all guests with fun games in the game selection in MAGIC which is the in-flight entertainment system. JAL also provides all passengers with hour plans which can be purchased onboard for the inflight Wi-Fi which can be connected to the smartphone, tablet PC etc only on their international flights. The list of meals offered on Japan Airlines can be viewed and booked as per the class of travel:
JAL First Class
JAL Business Class
JAL Premium Economy Class
JAL Economy Class
Check-in
Domestic Flights - Passengers can check-in online 24 hrs to 1 hr prior to the scheduled departure time.
International Flights - Passengers can check-in online 24 hrs to 1 hr prior to the scheduled departure time. Onboard Support
Japan Airlines provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their need. Expectant mothers and parents of unaccompanied children can read rules and regulations here. Refund & Cancellation
Passengers can cancel their booking either through Japan Airlines sales’ offices or website. All cancellations are subject to a cancellation fee.